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Last Update: September 29, 2020
At AirTrack Software Pty Ltd, we are committed to respecting Your privacy and to protecting Your personal Information. This policy statement explains how we collect, store, use, and disclose personal information about You when you:
- Interact or use our website, including downloading materials from our resource pages
- Register and/or attend any of our events or conferences we attend
- If you use our products or services
Personal information AirTrack Software collects
Most of the Personal Data we collect is provided to us for one of the following reasons:
Websites or Events: We may collect Personal Data that you choose to send to us or provide to us such as your Name, Role/Title, Address, Work e-mail Address, or Work Phone number, for example, on our online forms. If you contact us through the Website, we will keep a record of our correspondence.
Support and Services: Typically, the types of Personal Data we may collect directly from our customers and their users to provide our Support and Services include, but are not limited to; Names, Role/Title, Usernames, IT User Accounts, User license subscriptions, Location Data (IP-address) Work e-mail Address and Work Phone.
We do not knowingly collect personal data from anyone under the age of 18 years. If we become aware that a child under the age of 18 years has provided us with personal data we will delete that information as quickly as possible.
If you are a parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.
You can review, correct, update or delete your Personal Data by contacting us directly at email@example.com to do so.
How does AirTrack Software use your information
Fulfilling your Transaction Request
If we receive any requests related to, a product or service, a call-back, or specific marketing materials, we will use your personal information to fulfil your request. In this context, we may share information with staff within AirTrack Software and/or its business partners, to service your request. In connection with an interaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes subject to applicable laws and regulations.
Personalizing your Experience on our Web Sites
We may use information we collect about you to provide you with a personalized experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.
Marketing communications are only sent to you if you have requested or subscribed to them. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, or by contacting AirTrack Software directly firstname.lastname@example.org.
Any information you choose to make publicly available, such as blog comments and testimonials on our website will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
Storage, Retention and security of your information
We use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised access or use.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with applicable law.
Sharing and disclosing your information with third parties
AirTrack Software do not and will not sell or deal in Personal Data.
Your personal details are only disclosed to third party suppliers when it is:
- Required by Law
- To fulfil goods and services you have purchased
- For payment processing
- Protect our copyright, trademarks and other legal rights
From time to time, we may need to disclose certain information which may include Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your Personal Data to protect the rights, property or safety of airtrack.io, our customers, or third parties.
If there is a change of control in our business (e.g. sales, merger, transfer of assets or otherwise), customer information, which may include Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your personal Data in good faith and where required by any of the above circumstances.
Cookies and other similar technologies
Information stored in cookies can include:
- The identity of the web page or service you are requesting
- Date and time of access
- Browser and operating system information
- Internet address of the originating website you navigated from to reach our website
Cookies do not access information stored on your computer or any Personal Data (e.g. name, email address, phone number etc).
You can disable cookies in your browser settings. However, adjusting these settings may affect your web browsing experience.
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